移动电话网络性能评价：文献综述

摘要

改善电话网络的服务质量（QoS），必然要先研究已有的性能指标评价工作。已有多位研究者探讨过移动电话网络服务性能的评价问题：一些人采用面向用户的问卷调查，另一些人则选择更为客观的方法——或使用专业扫描仪，或自行开发超文本标记语言（HTML）页面与 Android 应用。结果表明，无论主观方法还是客观方法，这些工作都推动了研究进展，使后来的研究者得以在移动网络评价上更进一步。本文是一篇文献综述，考察了研究者们为评价服务质量所提出的不同思路、方法与最新结果，并更多地立足于客观评价。尽管这些工作已有诸多进展，其局限依然存在；有鉴于此，本文提出借助数据科学及其工具，以更高的精度评价服务质量。

Abstract

Improving the quality of service (QoS) of telephone networks inevitably involves studying previous work on the evaluation of its performance indicators. Several researchers have addressed the subject of evaluating the performance of service of mobile telephone networks. Some proceeded through user surveys and others opted for more objective methods using either professional scanners or developed: hyper text markup language (HTML) or Android applications. The results show that whether by subjective or objective methods, this work has made it possible to advance research and allow other researchers to progress further in the process of evaluating mobile networks. In this study which constitutes a review of the literature, we investigated the different approaches, methods, and most recent results mentioned by researchers to evaluate the QoS by relying much more on objective evaluation. Despite the advances and their limits, in our proposal we intend to rely on data sciences through their tools to evaluate the QoS with more precision.